Group Piano Policies and Procedures

All payments are collected automatically on the first of every month. Monthly tuition is based on a 48-week year since school is closed for holidays and breaks for four weeks throughout the year. Tuition remains the same for every month, including the months when the school is closed for break, because of the extra lessons that students accrue when there are 5 weeks in a month.

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Tuition is never prorated for missed lessons. Tuition does not include any retail teaching material such as books or instruments.

Before enrolling in lessons at MozArt Music Academy, students are asked to have an instrument as well as other necessary equipment. Having the proper instrument and equipment is essential to students’ progress. Please consult our school if you need any assistance.

Students are expected to come to their classes with their method books, headphones, and QR code to access the web app. If students come to the class without their materials two weeks in a row, a replacement will be provided and the applicable fee will be automatically processed with the payment method on file.

Consistent weekly attendance is highly recommended for a student’s successful progress. When a student needs to be absent, rescheduling to another class is offered with 24-hour advanced cancellation notice communicated via email, phone call, or in person during our business hours. Notifications less than 24 hours cannot be rescheduled.

If a student prefers not to reschedule the missed class immediately, then a make-up credit will be stored in the student’s account for later use. MozArt Music Academy must receive a 24-hour advanced cancellation notice communicated via email, phone call, or in person during our business hours to provide a make-up credit. A maximum of 2 make-up credits can be stored at a time. All make-up credits stored in the student's account will never expire as long as the student remains in active enrollment status at MozArt Music Academy. Make-up credits are non-transferable, have no cash value, and cannot be used towards future monthly tuition. 

MozArt Music Academy reserves the right to cancel classes with insufficient enrollment. If a class is cancelled, students will be notified and given the opportunity to transfer to another class. If a student does not enroll in another class, they will receive a full refund, including the Starter Kit if returned in undamaged condition.

The faculty and staff of MozArt Music Academy are not responsible for the supervision of students outside the lesson time. Students are not to be left at the school for an excessive time period before or after their lessons. In addition, children must wait for their parents to pick them up inside the Academy. Please do not ask them to meet you elsewhere. MozArt Music Academy assumes no responsibility for children who leave unaccompanied.

Parents, legal guardians of minors, students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal lesson activity or any other activity conducted by the students or their siblings before, during, or after lesson time. MozArt Music Academy is not responsible for any damage done to vehicles or items stolen from vehicles.

When MozArt Music Academy hires faculty, a thorough background check is completed, as well as an extensive interview process which includes conducting multiple interviews, reviewing/contacting references, and studying their teaching video. You may rest assured that your children are in good hands. As is the case with any activity, the teacher may need to touch the student to perform corrections and assist with demonstrations.

To discontinue lessons and to discontinue charges to your account, MozArt Music Academy must be notified and the Withdrawal Form must be completed by no later than 15th of the client’s last month of lessons. We do not prorate tuition for the last month’s lessons, and students will be responsible for their last month’s tuition whether or not they attend lessons.

Unless requested in writing, MozArt Music Academy is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, and other promotional materials MozArt Music Academy creates. A student’s full name will never be published.